Introduction

This Privacy Policy describes how Reftron India OPC Pvt Ltd and its affiliates (collectively "Reftron India OPC Pvt Ltd, we, our, us") collect, use, share, protect or otherwise process your personal data through our website Happycrms.com (hereinafter referred to as Platform). You may browse certain sections without registering with us. We do not offer any product/service outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any service, you agree to be bound by this Privacy Policy and governed by the laws of India. If you do not agree, please do not use our Platform.

Collection

We collect personal data such as name, address, phone number, email ID and other information provided during registration or while using our services.

Sensitive data such as bank details or payment information may be collected only with your consent and in accordance with applicable laws.

Usage

We use your personal data to provide requested services, improve customer experience, resolve disputes, prevent fraud, and communicate offers or updates. You may opt-out of marketing communications at any time.

Sharing

We may share information with affiliates, business partners, service providers, or government authorities where required by law or to provide services effectively.

Security Precautions

We adopt reasonable security practices to protect your personal data from unauthorized access or misuse. However, internet transmission is not completely secure.

Data Deletion and Retention

You may request account deletion through your profile settings. We retain data only as long as necessary or as required by law.

Your Rights

You may access, update or correct your personal data directly through the Platform functionalities.

Consent

By using our Platform, you consent to the collection and processing of your information as described in this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Please review it regularly to stay informed about how we protect your information.

Grievance Officer

• 1. Name of the Officer: [Insert Name]
• 2. Designation: [Insert Designation]
• 3. Company Address: Reftron India OPC Pvt Ltd, [Insert Address]
• Contact: +91 90000 21241
• Working Hours: Monday - Friday (9:00 AM - 6:00 PM)